Free Returns
Learn More.
Free Returns
Returns Policy
If you would like to return an item that has been shipped to you, please follow the instructions outlined below.
- Pack the product(s) securely in the original product packaging, if possible. Please include all paperwork, parts, and accessories. All products must be unused to ensure credit.
- Enclose the invoice / receipt
- Once your item has been delivered, please allow 3-5 business days processing time within the warehouse for them to inspect, scan and process the return. Please also take notice, it is to the discretion of your bank on how long it takes for it to show up on your credit card statement.
NO EXCHANGES
In case of exchanges, you must return your product within 7 days.
A refund will be credited to the original method of payment. Please note that you will receive your refund payment amount maximum 1 month from your return date.
You then can re-order a new product on www.mosafer.com or visit any of Mosafer stores.
Please note, we do not offer credit note for any purchases. Kindly note we do not accept online product returns in-store.
CANCELLATION
A customer can cancel an order if he/she wishes, however, the cancellation request should be made before dispatching the order from our warehouse. If any payment was done, will be refunded through the same payment method, which order was placed.
Somedays, only a compact bag will do, which is when the Rim backpack is the perfect partner for your bicycle commute. This small, smart bag has a sleek, elegant structure that stands out on a busy road thanks to the reflective trim. The single compartment has space for A4 files and is complemented by pockets at the side, front, and inside. Effortlessly clipping to your bike handlebars or slipping over your suitcase handle, this bag was made for travel.
The water-repellent exterior and RFID pocket keep your belongings safe, while the lightweight structure, padded straps and additional sternum strap make this backpack a pleasure to wear. And you can enjoy with a clear conscience since we?ve used recycled materials for the outer fabric and inner lining to create a sustainable collection.

