HEDGREN NOVA SOLAR - TOTE/BACKPACK

Returns Policy

If you would like to return an item that has been shipped to you, please follow the instructions outlined below.

• Pack the product(s) securely in the original product packaging, if possible. Please include all paperwork, parts, and accessories. All products must be unused to ensure credit.
• Enclose the invoice / receipt
• Once your item has been delivered, please allow 3-5 business days processing time within the warehouse for them to inspect, scan and process the return. Please also take notice, it is to the discretion of your bank on how long it takes for it to show up on your credit card statement.

NO EXCHANGES

In case of exchanges, you must return your product within 7 days.

A refund will be credited to the original method of payment. Please note that you will receive your refund payment amount maximum 1 month from your return date.

You then can re-order a new product on www.mosafer.com or visit any of Mosafer stores.

Please note, we do not offer credit note for any purchases. Kindly note we do not accept online product returns in-store.

CANCELLATION

A customer can cancel an order if he/she wishes, however, the cancellation request should be made before dispatching the order from our warehouse. If any payment was done, will be refunded through the same payment method, which order was placed.

A bag that will take you anywhere, the Solar backpack is a smart creation that can be turned into a tote bag by simply tucking the padded shoulder straps into the back pocket, leaving a clean, stylish tote that is ideal for shopping or beach days. When you want to nip around town or head off on an adventure, put it on your back for maximum convenience. There are pockets and compartments everywhere, with zipped ones for safety and open ones for the easiest access. There?s space for your phone, your laptop and your A4 files, as well as a handy hanger for your keys. The lightweight design has a reinforced base so you can carry heavier things, while the outer material is both water resistant and anti-dust, keeping it looking good in the most unusual of conditions.