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Free Returns
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Free Returns
Returns Policy
If you would like to return an item that has been shipped to you, please follow the instructions outlined below.
- Pack the product(s) securely in the original product packaging, if possible. Please include all paperwork, parts, and accessories. All products must be unused to ensure credit.
- Enclose the invoice / receipt
- Once your item has been delivered, please allow 3-5 business days processing time within the warehouse for them to inspect, scan and process the return. Please also take notice, it is to the discretion of your bank on how long it takes for it to show up on your credit card statement.
NO EXCHANGES
In case of exchanges, you must return your product within 7 days.
A refund will be credited to the original method of payment. Please note that you will receive your refund payment amount maximum 1 month from your return date.
You then can re-order a new product on www.mosafer.com or visit any of Mosafer stores.
Please note, we do not offer credit note for any purchases. Kindly note we do not accept online product returns in-store.
CANCELLATION
A customer can cancel an order if he/she wishes, however, the cancellation request should be made before dispatching the order from our warehouse. If any payment was done, will be refunded through the same payment method, which order was placed.
The gorgeous Orbit crossover bag will be a little ray of sunshine in your bag closet! The beautiful design has been accentuated with lightweight functionality that makes it ideal for everyday use. Made with water repellent polyester and an anti-dust coating, this is a practical design that will look good for longer! Stay organised and in control with space for your phone, a fob to hold your keys and a number of compartments on the exterior as well as the interior. With a secure zip top opening, you can keep everything in its place, so it is always easy to find.