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Order Status

Upon purchase, you will receive an email once shipped with tracking details.  Please utilize the email and tracking information. If you have created a Mosafer account, please login to review your order status.

Cancelling Items or Orders

You can cancel items or orders that haven't entered the shipping process yet by visiting the Order section in Your Account.

To cancel an item or an entire order:

1. Log into your account and go to orders.

2. Click Cancel Items.

3. Select the check box next to each item you wish to remove from the order. If you wish to cancel the entire order, select all of the items.

4. Click Cancel checked items when finished.

Should you have any issue or concern, please contact us at service@mosafer.com