FRONTEC

Returns Policy

If you would like to return an item that has been shipped to you, please follow the instructions outlined below.

• Pack the product(s) securely in the original product packaging, if possible. Please include all paperwork, parts, and accessories. All products must be unused to ensure credit.
• Enclose the invoice / receipt
• Once your item has been delivered, please allow 3-5 business days processing time within the warehouse for them to inspect, scan and process the return. Please also take notice, it is to the discretion of your bank on how long it takes for it to show up on your credit card statement.

NO EXCHANGES

In case of exchanges, you must return your product within 7 days.

A refund will be credited to the original method of payment. Please note that you will receive your refund payment amount maximum 1 month from your return date.

You then can re-order a new product on www.mosafer.com or visit any of Mosafer stores.

Please note, we do not offer credit note for any purchases. Kindly note we do not accept online product returns in-store.

CANCELLATION

A customer can cancel an order if he/she wishes, however, the cancellation request should be made before dispatching the order from our warehouse. If any payment was done, will be refunded through the same payment method, which order was placed.

Get ready to embark on your next adventure in style with the all-new American Tourister Frontec! Frontec, our best-selling luggage with its unique book opening feature, has always been a game-changer in the world of travel. Also taking it up a notch by merging the Optimov™ Shock absorbing wheels with the innovative StePause™ technology to ensure a smooth and hassle-free journey. In the cabin size, the TSA lock have been upgraded to include USB Type A and Type C feature allowing you to charge your devices on the go. Now, let’s talk about colors! It’s important to express unique styles, which is why a range of key colors have been curated for selection. From the trendy color of year, Apricot Blue, to the refreshing Matcha and the timeless Elemental Blue, there’s something for everyone. Make a statement and stand out from the crowd with Frontec!